The Empire Builders Podcast

Gaggia espresso machines
Podcast

#016: Gaggia Espresso Machines had a problem

Gaggia espresso machines had a problem. What to do with the oily film that formed on the top of their espresso. The result built an empire and even changed how ...
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Podcast

#015: An interview with a small business that applied the Wrigley formula from episode 4

Meet Rick Showers.  He does not sell gum.  He sells used RVs and he applied the lessons from Wrigley’s and is growing like crazy.  New sales record after new sales ...
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Podcast

#014: The birth of Play-doh. A cleaning agent becomes a toy.

Play-doh, seriously, it was not a toy.  This is serious stuff.  Learn how observing how your customer is using your products can lead to new product ideas and maybe even ...
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Sony Walkman
Podcast

#013: Get rid of all the bells and whistles. The Birth of the Sony Walkman

The staff, the critics, and retailers all said it would fail.  It lacked all the things people wanted but gave them one thing they had not thought about.  And a ...
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Canada goose
Podcast

#012: How to marry brick and mortar with online retailing. The Canada Goose way.

Canada Goose is the second fastest growing luxury brand in the world.  They have created an amazing store experience that at the same time makes it easier to manage the ...
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